Olean General Hospital (OGH), a Kaleida Health facility, is proud to announce the winner of the 2026 June Star Award. This month’s recipient was Dawn Reid, a registered nurse in the emergency department at OGH. She has been a part of the organization since May 2013.
“Dawn was so helpful when my husband went to the emergency room. She answered all of our questions and gave us a sense of comfort with her willingness to communicate all that was going on,” said her nomination. Another patient’s family echoed that sentiment, “When my father needed emergent care, Dawn was so warm and friendly. She took time to explain things in a way my family could understand. She went the extra mile to ease my parents’ distress and anxiety. Her focus on providing quality patient care is a wonderful asset.”
The Star Award is presented monthly to an employee who demonstrates outstanding performance and inspires the same in others. Staff members are nominated for exceptional customer satisfaction, continuous performance improvement, teamwork, communication, ownership/accountability and excellence through co-worker or patient nominations.
The following were also nominated for Star Awards: Tina Baxter, RN, employee health; Catherine Blocher, RN, care management; Angela Halbert, behavioral health unit; Christine Phillips, EVS; Heather Saunders, RN, obstetrics; and Toni Westlake, RN, third floor.
Star award recipients receive a chamber of commerce gift certificate, additional paid time off, a certificate of recognition and the star award parking spot.
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